Now customer service is saying unfortunately in order to retrieve the funds you need to reopen that account so the funds can be sent back to the originating account ********** I have also let them know numerous of times that I can not reopen that account due to the bank closing the account not me. What! No way there should be shares/funds in the account. Everyone said at first we do not see any funds/shares in your account. I also tried to transfer my shares to Webull and the transfer repeatedly got rejected. I spoked to customer service Trade desk department and *********************** on how I can retrieve my funds out of the account.
I had about $250,000 worth of shares of CLM.
I informed Tradestation numerous of times that the funds were returned because in the mist of the transfer my bank account was closed by my bank. My account was closed ********** due to a deposit being returned by my bank.
